Return Policy

At Virtuous Living Designs, we stand behind the quality of our products and strive to make your shopping experience delightful. Our return policy is designed to ensure your satisfaction. Here are the details:

Returns:

• Timeframe: We accept returns within 5 days from the date of receipt. Please contact our customer support team to initiate the return process.
• Condition: To be eligible for a return, items must be in unused and pristine condition, with all original packaging and tags intact. We reserve the right to refuse returns that do not meet these criteria.

Initiating a Return:

1. Contact Us: Reach out to our customer support team at[support@virtuouslivingdesigns.com to notify us of your intent to return.
2. Provide Information: Include your order number, a detailed reason for the return, and any relevant photographs if applicable.
3. Approval: Once we review your request, we will provide you with instructions and confirmation if your return is approved.

Return Shipping:

• Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your return reaches us safely.
• If the return is due to an error on our part or a defective product, we will cover the return shipping costs. Please contact us for further assistance.

Refunds:

• Refunds will be processed once we receive and inspect the returned items. Please allow 5 days for the refund to be reflected in your account.
• The refund will be issued in the original form of payment used during the purchase.

Exchanges:

• We currently do not offer direct exchanges. If you need a different size or product, please return the original item and place a new order.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, and we may request photos of the damaged or defective product.

At Virtuous Living Designs, we are committed to ensuring your satisfaction. If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our customer support team at support@virtuouslivingdesigns.com. Your trust in our products means the world to us, and we appreciate the opportunity to serve you.